Frequently Asked Questions
Can I cancel my order?
Customers can cancel their orders before the items are shipped from our farm. To request a cancellation, customers must contact our customer support team via email. Once an order has been shipped, it cannot be canceled.
Can I return or exchange and item?
Currently, we do not offer Returns or Exchanges on orders. All sales are final. Due to our strict quality and safety protocols, once an order leaves our warehouse we cannot resell any of those products to future customers. However, if you experience any issues with your product such as damaged goods, please reach out to the Customer Support team via the contact page.
How does your rewards program work?
Click the rewards icon at the bottom right-hand corner of your screen to start earning. Earn Stoney Bucks with every purchase and redeem for dollar amounts!
How It Works:
- You must be a member of our website to earn Stoney Bucks
- You receive 5 Stoney Bucks for every $1 spent
- 100 Stoney Bucks = $1 Off
- If you enter your birthday to your account, you will be sent 500 Stoney Bucks to celebrate
What is CBD?
CBD or Cannabidiol, comes from the long-loved and appreciated hemp plant, which is part of the Cannabis family. Hemp has many cannabinoids--CBD being just one. CBD has gained recent popularity for its widely versatile and therapeutic properties after being legalized in the 2018 Farm Bill.
What can CBD help me with?
CBD is most commonly used to help alleviate pain, stress, anxiety, and insomnia, but our customers have reported relief from a number of other ailments as well! There is a strain and product for everyone!
CBD is loved for its therapeutic and natural anti-inflammatory properties, which can help alleviate a wide array of aliments. Feel better with the help of CBD and plant wellness!
Why Should I purchase CBD flower from Stoney Branch?
At Stoney Branch, we are am award winning, vertically integrated family farm with over 5 generations of farming experience and over 7 years of cannabis cultivation experience. Any flower product that has our name on it was grown, cured, and packaged right here on our land. We take this healing plant very seriously and believe the best way to provide our customers with the best possible wellness is to ensure all processes are done in-house--no middleman will lay a hand on your medicine.
The answer has always been in the ground.
Why should I smoke CBD flower?
Smoking is the quickest, most effective way to get CBD into your system. If you are looking for almost immediate relief, smoking it is the way to go. With oils and edibles your body has to first process it through the digestive system-- delaying your sense of relief and losing a lot of the potency along the way.
Bioavailability is the amount of a substance the body is able to absorb after being consumed. The bioavailability of CBD and other cannabinoids varies greatly between different methods of consumption (topicals, oils, edibles, smoking), however, smoking CBD happens to have the highest bioavailability rate of all.
What is Delta-8?
Delta-8 is for experienced users only! Delta-8 is a hemp-derived cannabinoid that provides a psychoactive effect similar to that of delta-9 THC, aka marijuana. Delta-8 is believed by customers to stimulate good rest and bring on overall feelings of well-being. Delta-8 THC is gaining popularity because it offers users similar benefits to Delta-9 THC without the unwanted effects that sometimes accompany it. Delta-8 is not for children and should be consumed responsibly. We are not responsible for knowing whether this product is legal in your state or territory.
What is Delta-9?
Delta-9 is for experienced users only! Delta-9 refers to delta-9-tetrahydrocannabinol (THC), which is a psychoactive compound found in the cannabis plant. THC is the main active ingredient in marijuana and is responsible for the plant's mind-altering effects.
What is HHC?
HHC is for experienced users only! HHC (Hexahydrocannabinol) is a hemp derived cannabinoid that produces THC-like effects on the body and mind, but is less potent than delta-8 and delta-9. It is enjoyed by users during the day, as it is known for providing a burst of energy.
Where do you ship to?
We do not ship Delta 8 THC products to Alaska, Colorado, Delaware, Idaho, Iowa, Minnesota, Montana, Nevada, New York, North Dakota, Oregon, Rhode Island, South Carolina, Utah, and Vermont.
Is your packaging discreet?
Yes! All of our packaging is shipped in unmarked brown boxes.